Last updated: 31 May 2025
Thank you for visiting and shopping at Omniveras . Below are the terms and conditions that constitute our Shipping Policy.
Shipping Coverage
We proudly ship to customers across the United States, Canada, Australia, and New Zealand, and work only with trusted suppliers to ensure timely delivery and excellent customer experience.
If your address is outside our shipping coverage area, your order may be canceled and refunded.
Order Processing Time
-
All orders are processed within 1–3 business days.
-
Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there are any significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping Method
|
Handling Time
|
Transit Time
|
Cost
|
|
Stander Shipping
|
1-3 Business Days
|
7-15 Business Days
|
Free
|
Note: Delivery times are estimates and may vary due to carrier delays, customs, or other factors.
Order cut off time: 5:00 PM(CST)Central Time (Chicago) Mon – Fri
Shipment Confirmation & Tracking
-
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).
- The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Omniveras is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost, Stolen, or Damaged Packages
-
If your package is lost or stolen after being marked delivered, please contact the carrier first.
-
For damaged packages, contact us immediately at [email protected] with your order number and photos of the damage.
-
We’ll work with the shipping provider to resolve any issues as quickly as possible.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your purchase. We are not responsible for orders shipped to an incorrect address provided by the customer.
Contact Us
Company Name: Omniveras
Phone Number: +1 (469) 420-3241
Email: [email protected]
Business Address: 539 W Commerce St, Dallas, TX 75208, United States
Contact Form: Here
Customer service hours: Monday-Friday: 10:00 AM to 6:00 PM (CST)
